Why our residents love Cottonwood.

December 16th 202

December 16th, 2020

Dear Optima Living Residents, Families, and Care Partners:

You are in our thoughts during these days as we work together to keep our residents and those who care for them safe.

While we are excited about the rollout of the vaccine programs, Alberta and British Columbia continue to be in very serious situations with regards to the pandemic, and we at Optima Living are asking everyone to be partners in a team with the shared goal of flattening the curve of COVID-19. Let’s continue to do our part to be safe and protect each other as we now can look forward to the future with optimism.

In British Columbia, the Provincial Health Officer (PHO), has now enacted province wide restrictions. By order of the PHO, all individuals, and places of work, must significantly reduce social interactions and travel. In effect until January 8, 2021, the order states that there must be “No social gatherings of any size with anyone other than your household or core bubble.”

In Alberta, there are now stronger public health measures in effect to protect the health system and slow the spread. These mandatory restrictions apply provincewide and will be in place at least until January 12, 2021. It states that “all indoor and outdoor social gatherings are prohibited.”


Latest guidelines for protecting residents at congregate care facilities in Alberta: https://www.alberta.ca/protecting-residents-at-congregate-care-facilities.aspx#toc-1

  • – Up to two essential visitors, identified by the Resident, may visit at a time in Long-Term Care, Supportive Living, and other Congregate Living Settings during non-outbreak periods. The visitor must be identified on the essential visitor list on site.
  • – Each visitor must be verified and be on a list provided by the resident. They will undergo a health screening prior to entering the community. This will include a temperature check and a questionnaire.
  • – Visits must occur in the resident’s room, great room or outdoor patio when arranged with the site staff and prior to the scheduled visit.
  • – Visitors must be feeling well and not displaying any symptoms at the time of visit and ensure they have cleared all of the questions on the questionnaire.
  • – In the case of palliative or end-of-life visitation, more than two visitors are allowed, following screening and upon checking with the site Manager. Masks and hand hygiene are still required.
British Columbia

Latest guidelines for B.C. health updates: https://www2.gov.bc.ca/gov/content/health/about-bc-s-health-care..

  • – Visitors must follow the guidelines as per Public Health. Call the residence to book your visit and ask about restriction changes for that specific day.
  • – Please note that there is a new B.C. visitation policy as of November 11th. To learn more, click here.
  • – Residents are permitted one essential visitor (unless visits are of a palliative nature).
  • – Please note that there is a new B.C. mask policy as of November 9th. To learn more, click here.
  • – You will be screened for signs and symptoms of illness, including COVID-19 and possible exposure to COVID-19, prior to every visit.
  • – Only outdoor walks with visitors are allowed, with masks and physical distance.
Essential Visits at Long-term and Acute Care Communities for B.C.

The essential visitor policy remains in effect at long-term care and acute care communities. Essential visits are:

  • – Visits for compassionate care such as critical illness, hospice care, end of life and Medical Assistance in Dying.
  • – Communication assistance, and supported decision-making for people with disabilities or cognitive impairment.
  • – Visits essential to patient/client care and well-being including: Assistance with feeding, mobility, and personal care and existing registered volunteers providing services as described.

We continue to encourage the designated essential visitor to visit their loved one on site. Please pre-book your visit with the residence during this time of COVID-19 restrictions to keep everyone safe over the holiday season.

Thank you.

Farid Damji | Co-Founder & Principal
Optima Living