Why our residents love Cottonwood.

Covid19 Update March 16th 2020

Independent Living and Assisted Living Communities

Covid_19 Info

March 16, 2020

At Optima Living Communities, the health and safety of our residents, their families and that of our employees, is our top priority. As the situation with COVID -19 evolves, we are taking all necessary precautions to prevent the spread of the virus.

Our sites have respiratory illness outbreak plans in place for all long-term care, assisted living and independent living residences, and we have enhanced measures in place for COVID-19. Our dedicated care partners are taking the necessary preventive precautions while continuing to provide compassionate and quality care to our cherished residents.

We are working closely with our public health experts and constantly monitoring and complying with all recommendations from federal and provincial health officials.

Important Information regarding visitors – only essential visitors

 Effective immediately, only essential visits to our communities are permitted at this time.

All visitors must comply with screening measures in place at that residence, and anyone who refuses to screen will not be permitted to enter.

 Right now, we have put in place enhanced screening procedures for anyone entering our facilities & staff

Family and friends of residents at our communities are encouraged to think of other ways to support their loved ones through this difficult time, including but not limited to Skype, Facetime and other social distancing tools.

We acknowledge the inconvenience this may cause for visitors, family members and friends; however, we must do everything we can to prevent the spread of COVID-19 to our residents and the people who provide care to them. Thank you for your patience and understanding.

What Optima Living Communities is doing to help prevent COVID-19 in our residences

 We are taking all necessary infection control precautions in our residences and offices, including implementing all recommendations received from the Public Health Agency of Canada, the Chief Medical Officer, the World Health Organization (WHO), BC Centre for Disease Control (BCDC) and Alberta Health Services (AHS).

Some of these protocols include:


  • Enhanced screening for the virus according to government guidelines
  • Ensuring infection control and outbreak plans are in place and ready to activate
  • Enhanced cleaning and sanitation, particularly of high-touch areas, in all communities
  • Ensuring adequate supplies are available in each facility in case of an outbreak

Residents and family members will continue to receive regular communication regarding COVID-19 as the situation further develops. Any resident or family member who has concerns or questions may contact their respective residence.

For reliable information and general updates about COVID-19 and its prevention, visit the Public Health Agency of Canada’s website.

Media: For further information on any of our residences, please contact:

Leslie Beard


Optima Living Communities